wie man seine Kunden auch über Verzögerungen informieren kann, zeigt dieses aktuelle Beispiel:
Now, for the latest. The drop bottom gondolas are in production, slated to leave
the factory in a week or so (maybe two weeks). Our best estimate of arrival,
right now, is middle to late July. Coming with the DB gons is another batch of
flex track and RTR 3'7" arch bar trucks in brown (oxide) and black. We'll have
more info on the trucks as we get closer to arrival. We do still have some drop
bottom gons available, so if you haven't reserved yours yet contact your
favorite On3/On30 store or check out our web site http://www.sanjuancarco.com
We have given the passenger car project a lot of thought and research; this was
the last project our former owner John Parker started and some of the tooling
was done here in Durango while other parts were contracted to Chinese companies.
The tooling is far from finished and some does not meet the accuracy and quality
standards you expect from San Juan and needs to be redone. So, for now, the
project is postponed indefinitely. It's possible that we can get them done in
the future, but for now there is no eta at all.
The work car project is on hold also until we get better acquainted with it, but
we think that there is a need for them and the 4000 series box car. When we have
additional information we'll let you know.
The O scale coupler is undergoing some pretty major tooling changes to make it
stronger, but it is moving ahead and we should have some samples available for
testing this fall. When the coupler is completed, we'll look at doing the
standard gauge tank car that was leaked some time ago.
As far as new projects are concerned, we are going to take a lesson from the
major manufacturers, and only announce something when it is really, truly,
actually nearing completion.
Jetzt weiß ich wenigstens, woran ich bin und ärgere mich nicht mehr so sehr über Verzögerungen.
Man beachte auch den letzten Absatz!